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[Full-time] Key Account Manager (Cmed CRS) at CMED

2010-07-23 18:40:11

Location: Anywhere
Description:

Job Description

Job Title: Key Account Manager (Cmed CRS)

Reports To:

Department: Key Accounts

Core Responsibilities

As a key account manager your role will predominantly be focused on the development of longstanding company sponsor relations, with the overall responsibility of ensuring increased awards and driving those relationships towards full service CRO awards. You will be expected to foster relationships, promote Cmed beyond the current exposure levels and expand the service offering within each client.

Principal Accountabilities

A successful applicant will be expected to lead and drive internal Key Account Teams (KATs) and support the operational groups both internally and that of the client. You will act as a single point of escalation for issues and ensure that any findings or points for concern that arise outside of the day to day operations are reported, then followed to resolution in a professional and satisfactory manner to both the client and Cmed management team.

You will be expected to build up a network of contacts within each individual account for which you are responsible and increase Cmed’s exposure beyond the operational areas (for example, Outsourcing groups, Procurement and Finance etc.). You will also nurture existing relationships within each account and drive the Key Account Teams forward, with the ultimate aim of guaranteeing the delivery of a unified proficient team image to the client.

Expanding the Cmed offering beyond the current service levels based on previous positive service experiences
Explore Strategic penetration of the wider company by introducing new technological concepts that our enabling clinical data collection and management technology ‘Timaeus’ permits (Adaptive Trial Design, eSource, remote monitoring etc.)
To review Requests for Proposal information provided by your clients and ensure adequate information is both received and then delivered back to the client in the expected format and timeframe
Input into and ensure relevant marketing materials are available according to the strategic plans for each client
Attend and, where relevant, present at marketing and promotional events
Actively be involved in process and sponsor relationship initiatives to improve business effectiveness.

Essential Work Experience And Qualifications

2 to 3 years of experience working within CRO. Preferably experience in drug development and clinical data management or sales
Sales and/or account management experience
Experience of EDC is an advantage but not essential
Degree in life sciences, pharmacy, nursing or nursing qualification (e.g. RN) or equivalent relevant experience
Foreign language skills would be advantageous.

Attributes

Determination to close the deal and resilience to keep prospecting are imperative
A hard worker who is dynamic and self motivating
Be willing and able to travel as business needs dictate
Confident and able presenter
Competent IT knowledge and skills (Experience of eDC is an advantage but not essential)
Team player. Must push for results and take a tough line when necessary, yet appreciate and utilise the different personalities and team dynamics that exist within the various divisions
Very good organisational skills, plus an understanding of resource & budgeting
Very good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
Good negotiation and problem solving skills
Transparent approach, clear and precise

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[Full-time] Timaeus Business Development Manager (Cmed Technology) at CMED

2010-07-17 18:26:12

Location: Anywhere
Description:

Job Description

Job Title: Timaeus Business Development Manager (Cmed Technology)

Reports To: Head of Business Development

Department:

Core Responsibilities

The Business Development Manager will perform activities from lead generation to sales closure in line with quarterly and annual sales targets.

Principal Accountabilities

Prospect (i.e “hunt”) for new account, focusing on areas of Cmed Technology competitive differentiation, maintaining clear account records of points of contact, potential budgets, etc
Qualify and develop leads into closed technology sales: on-premise licensing, software-as-a-service licensing and professional services sales
Manage tailoring of individual account plans, inclusive of proactive proposals and prepared responses to customer RFIs, RFPs and RFQs
Manage customer expectations in line with Timaeus value proposition and capabilities
Monitor industry trends and quickly adapt to changing developments
Comply with Cmed Technology’s Sales Operations regarding capture and reporting of opportunities and sales.

Essential Work Experience And Qualifications

Bachelor’s degree in Business Administration, Technology or Marketing (or equivalent industry experience)
Demonstrated ability to build and maintain a strong sales funnel
Demonstrated experience directly selling software- and information services-based solutions in pharmaceutical, biotech or life sciences marketplace
Demonstrated experience selling at multiple levels and entry points into life sciences organisations: clinical, IT and financial—from line manager to executiveProven track record of consistent quota achievement
Demonstration of excellent written and oral communication skills, including the ability to tailor presentations and proposals to specific customer needs
Willingness to travel approximately 50% (to see customers, attend conferences, etc.)
Experience selling electronic data capture (EDC) or clinical data management (CDM) technology
Experience selling Software-as-a-Service (SaaS), Cloud Computing, or Application Service Provider (ASP) technology
Familiarity with Internet-based, mobile or appliance technologies
Ability and desire to work in an entrepreneurial environment

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[Full-time] Head Of Business Development (for Timaeus) (Cmed Technology) at CMED

2010-07-17 18:24:55

Location: Anywhere
Description:

Job Description

Job Title: Head Of Business Development (for Timaeus) (Cmed Technology)

Reports To: Global Head of Marketing and Sales

Department: Marketing and Sales

Core Responsibilities

The Head of Technology Business Development will manage all day-to-day sales activities:

Collaborate with Vice President of Commercialisation to break down sales targets, develop sales budgets and provide required needs to maintain competitiveness

Implement a sales plan, managing a business development team to achieve sales targets

Lead prospecting (i.e., “hunt”) for new accounts, building a sales funnel that focuses on areas of Cmed Technology competitive differentiation

Qualify leads and manage their development into closed technology sales (of on-premise licensing, software-as-a-service licensing and professional services)

Manage tailoring of individual account plans, inclusive of proactive proposals and prepared responses to customer RFIs, RFPs and RFQs

Manage customer expectations in line with Timaeus value proposition and capabilities

Monitor industry trends and quickly adapt to changing developments

Basic Qualifications

Bachelor’s degree in Business Administration, Technology or Marketing (or equivalent industry experience)

Demonstrated experience directly selling software- and information services-based solutions in pharmaceutical, biotech or life sciences marketplace

Experience selling at multiple levels and entry points into life sciences organisations: clinical, IT and financial—from line manager to executive

Proven track record of consistent quote achievement

Demonstration of excellent written and oral communication skills, including the ability to tailor presentations and proposals to specific customer needs

Willingness to travel approximately 50% (to see customers, attend conferences, etc.)

Preferred Qualifications

Experience selling electronic data capture (EDC) or clinical data management (CDM) technology

Experience selling Software-as-a-Service (SaaS), Cloud Computing, or Application Service Provider (ASP) technology

Familiarity with Internet-based, mobile or appliance technologies (preferably, through a prior training, business analyst, project manager or sales engineering role)

Ability and desire to work in an entrepreneurial environment

Location and Reporting Relationship

This position will reside in our Horsham, West Sussex, UK headquarters. It will report to Cmed Technology’s Vice President of Commercialisation and Operations.

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[Full-time] Senior Contracts Analyst (NC or NJ) (Cmed CRS) at CMED

2010-07-14 10:41:31

Location: Anywhere
Description:

Job Description

Job Title: Senior Contracts Analyst (NC or NJ) (Cmed CRS)

Reports To: Contracts and Proposals

Department: Manager, Contracts and Proposals OR Global Head of Contracts and Proposals

Core Responsibilities

Assist with the creation, administration and overall management of the contracts and proposals process.

Prepare contracts, proposals and contract amendments. Responsibilities include proposal and change order preparation, payments schedule generation and cash flow analysis, task orders creation, internal budget and client grid completion. Provide accurate and timely tracking and reporting of contract and proposal data. Submit deliverables accurately and timely.

Principal Accountabilities

Work with Subject Matter Experts (“SMEs”) in CRO Operations, Technology and Business Operations to prepare documentation for secrecy agreement, proposals, contracts and change orders
Manage the proposal or change order process, setting timelines for completion including critical path interim milestones and accountabilities, and contingencies in the event those milestones are not achieved. Proactively escalate issues and /or propose solutions in order to meet target delivery dates
Use technical and creative writing skills to ensure documentation clearly articulates Cmed attributes, service offerings, and contractual limitations
Use commercial, fiscal and budgetary skills to develop budgets that match the service offering included in the proposal or change order. Includes ensuring contained costs are accurate and justifiable, and include the appropriate inflation, hourly rates and currency exchange
Create or review payment schedules and terms to ensure cash neutrality and conformance with company standards
Provide ad-hoc analysis as requested to assist the company management
Lead special projects to improve the quality of Cmed proposals or change orders. Sample project may include managing the Cmed proposal module library in conjunction with SMEs, creating or maintaining pricing systems, or maintenance and reporting standard departmental metrics or reports through corporate CRM application
Provide peer review and QC of departmental deliverables
Act as mentor and /or trainer of Contracts Analysts, including drafting induction plans and working with departmental management to develop training curriculum
Provide primary point of contact for clients regarding contracts, proposals and change orders. Act as escalation point for issue resolution prior to raising to departmental management

Essential Work Experience and Qualifications

Two (2) years experience in CRO/Pharmaceutical or Software as a Service (SaaS) environment
Bachelor’s Degree (prefer degree in Business with Finance or Accounting focus) or equivalent work experience

Attributes Include

Outstanding business, technical and sales-oriented writing skills – ability to convincingly and articulately convey technical and/or operational expertise, services, and attributes
Experience developing or analyzing pricing in the CRO, Pharmaceutical or Software industries
Ability to prioritize and manage numerous short-term projects quickly, accurately, and efficiently in a fast paced environment and under intense deadline pressure
Ability to advise and interact with all levels of management
Demonstrated commercial, fiscal, analytical and mathematical skills
Strong Outlook, Word, Excel and MS Office skills
Superior organizational skills.
Excellent communication and interpersonal skills
Strong leadership skills
Diligence, flexibility, attention to detail.

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[Full-time] Clinical Data Associate II (CDA II) (Cmed CRS) at CMED

2010-07-08 16:33:31

Location: Anywhere
Description:

Job Description

Job Title: Clinical Data Associate II (CDA II) (Cmed CRS) at Interview Stage

Reports To: Chief Operations Officer

Department: Team Manager or Principal Clinical Data Manager

Core Responsibilities

Provide professional administration and data management of clinical trial data. Identify and request clarification of inconsistent and incomplete data. Ensure resolution to errors in order that databases can be declared clean and locked according to ICH GCP standards.

Principal Accountabilities

Review clinical trial documentation e.g. protocol, validation document and Case Record Forms (CRFs) and provide input as appropriate. Contribute to the design and user acceptance testing (UAT) of new clinical trial databases and validation programming

Maintain accurate documentation and filing systems to ensure safe and secure storage of data

Ensure ongoing data entry from CRFs or other sources into the clinical trial database as documented in the Data Management Plan (DMP), within agreed timeframes and to a high standard of accuracy

Perform relevant Quality Control (QC) checks on the entered data to ensure accuracy. Apply Self Evident Data Corrections (SEDCs) as appropriate, and as documented in the DMP

At the discretion of the Trial Data Manager, perform “first line validation” – generate and send data queries and initiate their resolution via the Sponsors preferred approach. Perform data edits on return of the resolution as appropriate, and perform QC checks of other team members data query resolutions

Identify and resolve errors or inconsistencies raised via manual review and listing review

Maintain an accurate status of data and query processing, e.g. data entered, cleaned and (QC’d). Be able to provide status information on allocated data to the Trial Data Manager

Ensure relevant Sponsor and / or Cmed CRS Working Practices or Standard Operating Procedures are adhered to

Communicate effectively and as appropriate with the Sponsor e.g. via e-mail with Study Monitors in order to manage allocated data

Assist and act as deputy for Clinical Data Manager

Assist in coaching of new or inexperienced Clinical Data Associates I and II (CDAI, CDAII)

Provide input to improving the effectiveness of the organisation such as developing new processes, systems and Customer relations

Ensure timely and accurate entry of relevant study information and time recording occurs in the Management Information System (MIS)

Other tasks as assigned by Team Manager.

Essential Work Experience And Qualifications

Preferably degree in life sciences, pharmacy, nursing or nursing qualification (e.g. RGN) or equivalent relevant experience. Or 1 years experience in drug development ideally in the discipline of data management. Foreign language skills would be advantageous.

Attributes

Good organisational skills
Good interpersonal and communication skills, and the ability to operate effectively in a team environment
Work calmly under pressure and meet deadlines
Professional, positive, dynamic and driven
A basic understanding of medical terminology, clinical trial methodology and ICH/GCP and the drug development process
An investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
The ability to work effectively and efficiently with internal partners within Cmed
Eagerness to learn and develop new skills

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[Full-time] Head of Marketing/Director of Marketing (Cmed CRS) at CMED

2010-07-01 13:42:22

Location: Anywhere
Description:

Job Description

Job Title: Head of Marketing/Director of Marketing (Cmed CRS)

Reports To: Chief Operations Officer

Department: Business Development, CRO Services

Core Responsibilities

The Head of Marketing/ Director of Marketing will manage all day-to-day marketing activities:

Develop and execute a marketing plan based on knowledge (incl market research) of the CRO market
Work closely with senior management, customers and team members to develop campaign concepts and marketing materials
Develop compelling collateral materials such as customer success stories, fact sheets, brochures, e-mail outreach and press releases. This will include the delivery of technical articles to support the sales team in US and Europe
Plan and execute successful events, including conferences, demonstrations, special corporate events, industry trade shows and Webcasts
Research and negotiate pricing and contracts for venues, catering, audiovisual, travel, accommodations, awards, giveaways, printing, event staging, keynote speakers and entertainment

Essential Work Experience And Qualifications

Experience marketing clinical research services
Experience of researching pharma/ biotech pipelinesExperience in creative or graphic design
Degree or equivalent in medical/ biology related subject
Experience marketing of CRO services to biotech, pharmaceutical or life sciences companies
Demonstrated experience managing multi-channel (i.e., traditional and digital) advertising,
Demonstration of excellent written and oral communication skills, including the ability to build presentations, prepare technical papers, journalists and other key opinion leaders
Willingness to travel approximately 15% (for tradeshows, marketing events, etc

Attributes

Client focus: Satisfaction and Solutions
Dependability: Competence and Quality
Trustworthy: Open and Honest
Innovative: Approaches and Technology
Winners: Win-Win

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[Full-time] Systems Operation Manager (NJ) (Cmed Technology) at CMED

2010-06-17 09:29:37

Location: Anywhere
Description:

Job Description

Job Title: Systems Operation Manger (Cmed Technology)

Reports To: Global Head of System Operations

Department:

This position will be responsible for managing the Timaeus cloud to ensure zero downtime and high performance. It will be responsible for the local system operations team, in-house hosting and hosting at the third-party facilities located in the UK and US.

The System Operations Management will work closely with Cmed Technology’s research and development and quality assurance teams based in the UK and Romania to ensure new software releases are handed over to System Operations successfully. He or she will also work closing with Cmed Technology’s Customer Service organisation to ensure satisfactory Timaeus reliability and performance.

Core Responsibilities

The System Operations Manager will manage day-to-day systems operations of Timaeus, including:

Manage geographically-distributed team in the 24×7 operation of Timaeus
Manage Timaeus system operation (e.g., infrastructure installation and maintenance systems upgrades and decommissioning) within service level agreements (SLAs)
Manage response to and closure of tickets within internal and customer service level agreements (SLAs)
Routinely analyze performance and reliability, taking proactive measure to ensure ongoing scalability and performance
Manage interactions with external vendors for procurement, receipt, integration and/or operation (e.g., hosting) of technology infrastructure

Essential Work Experience and Qualifications

Bachelor’s degree Computer Science, Engineering or Information Systems (or equivalent industry experience)
Demonstrated experience managing enterprise-level systems using Ubuntu or RedHat Linux
Demonstrated experience managing enterprise-level systems using virtualization technologies (e.g., Xen, VMware)
Demonstrated experience automating enterprise system administration tasks using scripting languages such as Python and Bash
Experience designing, implementing, and maintaining large-scale web-based systems, i.e., systems with over 1,000 users and up-time exceeding 99.9%
At least one year of experience managing a geographically-distributed team of technology staff, including demonstrated experience budgeting and allocating staff time across at least three simultaneous projects
Strong communication skills, written and oral
Experience designing, implementing, and maintaining zero downtime systems.
Experience working within a regulated environment
Experience managing software-as-a-service- (SaaS-) based systems

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[Full-time] Project Manager (Cmed Technology) at CMED

2010-06-16 15:52:28

Location: Anywhere
Description:

Job Description

Job Title: Project Manager (Cmed Technology)

Cmed is an innovative and forward-thinking eCRO uniquely combining full clinical research services with its own advanced award winning clinical data capture and management technology solution, Timaeus. Reporting directly to the Head of Project Management this role encompasses the responsibilities of both the delivery of Timaeus (and related technologies) on a “Software as a Service” (SaaS) basis, as well as those of commercial software development.

Core Responsibilities

To be the key client contact for assigned projects and ensure that all client issues are addressed and suitable resolution implemented in a timely manner

Organise the preparation, review, and finalisation of required project documentation

Collate and negotiate project timelines and communication plan with assigned clients, ensuring ongoing maintenance and communication to all stakeholders

Support inter-department communication and resolve conflict of resource/interest through the appropriate line managers

Manage the client contact, agreement and upgrade of Timaeus study versions ensuring appropriate weight is given to risk assessment, testing and acceptance criteria

Ensure contractual project obligations are communicated and understood by all team members

Support the collation of new Timaeus requirements arising from assigned projects, to include provision of suitable business cases, to the relevant internal development team

Provide guidance/mentoring for the management of Timaeus system validation processes for customer acceptance

With a professional and positive approach to your work, you will need excellent organisation and communication skills, plus a solid understanding of resource and budgeting. The ability to operate effectively in a global working environment, at all levels, is an essential requirement.

Essential Work Experience and Qualifications

At least 6 years experience in the clinical trials environment with a good understanding of the drug development process
Strong grasp and appreciation of GCP/GCLPComputer literate, experience of working with Microsoft Office (including Project)
Experience of customer relationship management
Ability to manage multiple deliverables in dynamic customer facing environment

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[Full-time] Head of Marketing (Cmed Technology) at CMED

2010-05-21 10:38:57

Location: Anywhere
Description:

Job Description

Job Title: Head of Marketing (Cmed Technology) at Interview Stage

This position provides an opportunity to play a major role in the commercial expansion of a cutting-edge software technology product that has been used to support Fortune 500 life sciences clients for almost a decade. The Head of Marketing will shape and drive all aspects of our marketing efforts: advancing of our brand identity; managing execution of our marketing campaigns; reaching out to analysts, journalists and bloggers; and planning conference and marketing events.

The successful candidate will bring prior experience marketing enterprise software technology with the entrepreneurial desire to personally put his or her fingerprint on establishment of a new brand’s awareness and identity.

Core Responsibilities

The Head of Technology Marketing will manage all day-to-day marketing activities:

Develop and execute a marketing plan within budget

Work closely with senior management, partners, customers, speakers and team members to develop campaign concepts and marketing materials

Develop compelling collateral materials such as customer success stories, fact sheets, brochures, e-mail outreach and press releases

Create and implement campaigns that generate sales leads and achieve business objectives

Plan and execute successful events, including conferences, demonstrations, special corporate events, industry trade shows and Webcasts

Research and negotiate pricing and contracts for venues, catering, audiovisual, travel, accommodations, awards, giveaways, printing, event staging, keynote speakers and entertainment

Manage outreach to Industry Analysts, Journalists, Bloggers, etc. to drive inclusion of Timaeus into industry rankings, news articles, etc.

Basic Qualifications

Bachelor’s degree in Business, Technology or Marketing (or equivalent industry experience)

Demonstrated experience marketing in the enterprise software marketplace

Demonstrated experience managing multi-channel (i.e., traditional and digital) advertising, direct response, interactive and social/viral marketing campaign activities

Demonstration of excellent written and oral communication skills, including the ability to build presentations for industry analysts, journalists and other key opinion leaders

Willingness to travel approximately 15% (for tradeshows, marketing events, etc.)

Preferred Qualifications

Experience in public relations

Experience in creative or graphic design

Experience marketing to biotech, pharmaceutical or life sciences companies

Familiarity with use of modern viral/social media approaches for business-to-business marketing (B2B)

Location and Reporting Relationship

This position will reside in our Horsham, West Sussex, UK headquarters. It will report to Cmed Technology’s Vice President of Commercialisation and Operations

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[Full-time] Trial Design Consultant (Cmed Technology) at CMED

2010-05-20 18:48:40

Location: Anywhere
Description:

Job Description

Job Title: Trial Design Consultant (Cmed Technology)

Reports To: TBC

Department: Project management group

Core Responsibilities

Configuration of Third Phase databases (screen design, visit definition and validation programming) to quality specifications and agreed delivery timeframes.

Principal Accountabilities

Creates screens, visit schedules according to annotated CRF and database specifications (for all types of database; Paper / eDC / Hybrid)
Programs and tests validation checks (in Python) according to Data Management Plan (DMP) specifications
Programs both generic and non-standard third party data loaders (in Python) according to study requirements (includes standard lab & ECG loaders, together with complex PD / PK and niche lab loaders)
Represent department, as appropriate, in meetings, discussions and activities pertaining to Timaeus database configuration for assigned trials
Provides input as appropriate into specifications of data structures and database applications to ensure adherence to the standards of the client or Cmed
Provides input as appropriate into specifications of validation checks to ensure adherence to Cmed standards
Maintains professional interfaces with internal and external customers in consultation with Cmed management
Adheres to Cmed and/or project/study standards and database specifications
Develop Cmed and/or sponsor standards to allow rapid accurate database configuration
Maintains an up-to-date knowledge of new developments/functionality specific to database configuration of Timaeus as new versions are developed
Contributes to departmental processes and procedures and takes part in/lead process initiatives as required by line manager
Contributes to new starter mentorship and training as required by line manager
Adheres to SOPs and WPs and ensures accurate and timely maintenance of documentation as required by such procedures
Ensures timesheets are accurate and updated regularly.

Essential Work Experience And Qualifications

Degree in life sciences, computer sciences, pharmacy, nursing or nursing qualification (e.g. RN) or equivalent relevant experience. A lower qualification may be accepted provided this is supplemented with relevant additional experience
Qualifications as for Database programmer I plus previous experience (database experience OR clinical operations experience or at least 6 months experience at Database Programmer I level)
Exposure to concepts of clinical database applications and platforms with a knowledge of eDM and eDC processes
Foreign language skills would be advantageous

Attributes

Good organisational skills, plus an understanding of resource & budgeting
Good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
A good investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
Contribute to improving the effectiveness of the organisation such as developing new processes, systems and client relations
Work effectively and efficiently with internal partners in Cmed

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