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[Full-time] Associate Director at CMED

2010-09-09 09:16:56

Location: Anywhere
Description:

Job Description

Job Title: Associate Director

Reports To:

Department:

As an Associate Director you will be tasked with managing, directing and co-ordinating all activities and resources of the Data Management Operations group and be responsible for the lead role in maintaining primary contact with significant clients and for maintaining client satisfaction on all client work. You’ll work with internal cross functional teams to plan and deliver data management services to clients and project teams and be accountable for the maintenance of optimal department processes while implementing excellent project-specific strategies.With proven extensive experience working in drug development, in-depth knowledge of clinical trial process and data management, and sound knowledge of GCP and ICH, you will have the ability to understand and interpret key business objectives. You’ll be a natural born leader, great at organising and planning, an excellent communicator and will have strong interpersonal and motivational skills. You’ll be leading teams to ensure excellent project delivery and will have an opportunity to have a big influence in a growing, dynamic and successful CRO.If you are a talented individual who is determined to succeed in a fast paced environment then email us for further information at recruitment@cmedresearch.com.

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[Full-time] Finance Assistant at CMED

2010-09-01 08:43:53

Location: Anywhere
Description:

Job Description

Job Title: Finance Assistant (Cmed CRS) At interview stage

Reports To: Andrew Betts

Department: Finance

Core Responsibilities

The Finance Assistant role provides expertise in the basic accounting function. This role is primarily responsible for data entry into the Company’s accounting system, basic reconciliations and assisting with the drafting of the monthly management accounts. The Finance Assistant will also provide support to the Group Financial Controller and UK Financial Controller as required.

Principal Accountabilities

Managing supplier invoice authorisation process
Entering supplier invoices into the accounting system
Preparation of supplier payments for review and processing payment runs
Reconciling supplier statements to the accounting system
Processing company credit card expenses and employee expense claims
Managing petty cash payments & receipts
Generating client invoices for contract milestones and pass-through costs
Preparation of customer statement of accounts
Chasing overdue payments from clients
Maintenance of the fixed asset ledger
Assisting in the preparation of various monthly reports to support the business including analysing, interpreting and reporting on project financial information
Ad-hoc projects as delegated by both the Group & UK Financial Controllers

Essential Work Experience and Qualifications

A fundamental understanding of accounting principals
Previous experience within a traditional Finance function
Microsoft excel and word skills

Desirable Work Experience and Qualifications

Previous experience with accounting software is preferable
Previous experience of Microsoft Navision would be an advantage, but not essential
Previous experience of communicating with clients is desirable

Attributes

The ability to work to deadlines, under pressure, and with all levels within the organisation
Motivated, self-starter, inquisitive and able to think ahead to identify and highlight issues
Produce accurate and timely information
Good communication skills, both written and verbal
The ability to work as part of a small team

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[Full-time] Customer Service Analyst (Cmed Technology) at CMED

2010-08-19 09:38:09

Location: Anywhere
Description:

Job Description

Job Title: Customer Service Analyst (Cmed Technology)

Reports To: Global Head of Customer Service

Department: Customer Service

Core Responsibilities

Provide professional Customer Service to all Timaeus customers including training, issue resolution, maintenance of user accounts. Plan, design and deliver high quality global training solutions to meet customer needs. Contribute to Customer Service strategy and planning.

Principal Accountabilities

Identify where repeated issues occur and related root cause and contribute to the identification and implementation of a solution
Apply customer feedback to continuously improve the efficient functioning and operation of Customer Service
Handle Timaeus issues in an efficient and professional manner, ensuring prompt and appropriate follow up with the customer to a final resolution
Consistently record all Timaeus issues in the IT ticketing system
Provide status handovers to other team members to ensure continuity of cover from a global perspective
Maintain Timaeus Support tracking and management database, review the database on an going basis to identify new and changed trial activities. Provide monthly updates during project review meetings
Attend and contribute to weekly Customer Support Meetings sharing minuting responsibilities on a rotating voluntary basis
Contribute to and assist maintaining the Customer Support knowledge base
Organize and track shipping of all equipment sim cards etc as well as retrieval of equipment
Assist in maintaining system access and security for all users
Coach, develop and provide leadership for Customer Service Associates
Develop, prepare and maintain Customer Service training materials to ensure a globally consistent approach
Provide input into improving the effectiveness of the organisation such as developing new processes, systems and customer relations
Ensure compliance of all Customer Support processes and associated SOPs
Other activities assigned by Line Manager

Attributes

Good organisational skills, plus an understanding of resource & budgeting
Good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
A good investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
Contribute to improving the effectiveness of the organisation such as developing new processes, systems and client relations
Work effectively and efficiently with internal partners in Cmed

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[Full-time] Clinical Database SAS Programmer (CMED CRS) at CMED

2010-08-19 09:35:10

Location: Anywhere
Description:

Job Description

Job Title: Clinical Database SAS Programmer (CMED CRS)

Reports To: Team Leader of Clinical SAS Programming

Department: Database Configuration and SAS Mapping

Core Responsibilities

Principal responsibilities are to provide SAS software programming support for all data management activities performed by Cmed. Secondary responsibilities will involve support of maintenance and development of in-house SAS software tools to support database mapping and data management tasks.

Principal Accountabilities

Write and QC SAS software programs to map data exported from Timaeus database (as CSV files) to SAS datasets according to client specifications
Provide input as appropriate into specifications of data structures and Timaeus database applications to ensure adherence to the standards of the client or Cmed
Provide input as appropriate into database specification and CRF to ensure that both documents are consistent and adhere to the standards of the client or Cmed
Write and QC SAS software programs to generate appropriate listings (inc. patient profiles) and reports to support data management activities according to data management requirements
Provide all SAS software programming support to ensure timely and complete locking of clinical databases including importing randomisation data, import of third-party data, etc
Perform import and verification of data from client and provide transfer of deliverables from Cmed to client
Responsible for archiving of SAS software programs relating to data management support for assigned trials
Provide input to development of programs, processes and procedures and take part in/lead process initiatives as required by line manager
Provide input as appropriate into all meetings, discussions and activities covering all SAS software programming aspects for the assigned trials
Responsible for quality control and quality audit of SAS software programming deliverables
Maintain efficient and professional interactions with internal and external customers in consultation with Cmed management
Ensure timesheets are accurate and updated regularly
Maintain up-to-date knowledge of new developments/functionality of SAS software as new versions are released
Provide input to general departmental processes and procedures and take part in/lead process initiatives as required by line manager.

Essential Work Experience And Qualifications

Minimum of a BA/BSc or equivalent in computer science, mathematics, statistics, life sciences or related field(s)
Good working knowledge of SAS software (BASE, MACRO and GRAPH beneficial)
Knowledge/experience in clinical database design or data managemen
Minimum of 6 months experience in programming support for clinical trial management
Some knowledge of global clinical trial practices, procedures, methodologies.

Attributes

Good organisational skills, plus an understanding of resource & budgeting
Good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
A good investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
Contribute to improving the effectiveness of the organisation such as developing new processes, systems and client relations
Work effectively and efficiently with internal partners in Cmed

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[Full-time] Database Programmer II (CMED CRS) at CMED

2010-08-19 09:28:44

Location: Anywhere
Description:

Job Description

Job Title: Database Programmer II (CMED CRS)

Reports To: Principal Database Programmer

Department: Database Configuration and SAS Programming

Core Responsibilities

Configuration of Third Phase databases (screen design, visit definition and validation programming) to quality specifications and agreed delivery timeframes.

Principal Accountabilities

Creates screens, visit schedules according to annotated CRF and database specifications (for all types of database; Paper / eDC / Hybrid)
Programs and tests validation checks (in Python) according to Data Management Plan (DMP) specifications
Programs both generic and non-standard third party data loaders (in Python) according to study requirements (includes standard lab & ECG loaders, together with complex PD / PK and niche lab loaders)
Represent department, as appropriate, in meetings, discussions and activities pertaining to Timaeus database configuration for assigned trials
Provides input as appropriate into specifications of data structures and database applications to ensure adherence to the standards of the client or Cmed
Provides input as appropriate into specifications of validation checks to ensure adherence to Cmed standards
Maintains professional interfaces with internal and external customers in consultation with Cmed management
Adheres to Cmed and/or project/study standards and database specifications.Develop Cmed and/or sponsor standards to allow rapid accurate database configuration
Maintains an up-to-date knowledge of new developments/functionality specific to database configuration of Timaeus as new versions are developed
Contributes to departmental processes and procedures and takes part in/lead process initiatives as required by line manager
Contributes to new starter mentorship and training as required by line manager
Adheres to SOPs and WPs and ensures accurate and timely maintenance of documentation as required by such proceduresEnsures timesheets are accurate and updated regularly

Essential Work Experience And Qualifications

Degree in life sciences, computer sciences, pharmacy, nursing or nursing qualification (e.g. RN) or equivalent relevant experience. A lower qualification may be accepted provided this is supplemented with relevant additional experience
Qualifications as for Database programmer I plus previous experience (database experience OR clinical operations experience or at least 6 months experience at Database Programmer I level)
Exposure to concepts of clinical database applications and platforms with a knowledge of eDM and eDC processes
Foreign language skills would be advantageous.

Attributes

Good organisational skills, plus an understanding of resource & budgeting
Good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
A good investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
Contribute to improving the effectiveness of the organisation such as developing new processes, systems and client relations
Work effectively and efficiently with internal partners in Cmed

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[Full-time] Key Account Manager (Cmed CRS) at CMED

2010-07-23 18:40:11

Location: Anywhere
Description:

Job Description

Job Title: Key Account Manager (Cmed CRS)

Reports To:

Department: Key Accounts

Core Responsibilities

As a key account manager your role will predominantly be focused on the development of longstanding company sponsor relations, with the overall responsibility of ensuring increased awards and driving those relationships towards full service CRO awards. You will be expected to foster relationships, promote Cmed beyond the current exposure levels and expand the service offering within each client.

Principal Accountabilities

A successful applicant will be expected to lead and drive internal Key Account Teams (KATs) and support the operational groups both internally and that of the client. You will act as a single point of escalation for issues and ensure that any findings or points for concern that arise outside of the day to day operations are reported, then followed to resolution in a professional and satisfactory manner to both the client and Cmed management team.

You will be expected to build up a network of contacts within each individual account for which you are responsible and increase Cmed’s exposure beyond the operational areas (for example, Outsourcing groups, Procurement and Finance etc.). You will also nurture existing relationships within each account and drive the Key Account Teams forward, with the ultimate aim of guaranteeing the delivery of a unified proficient team image to the client.

Expanding the Cmed offering beyond the current service levels based on previous positive service experiences
Explore Strategic penetration of the wider company by introducing new technological concepts that our enabling clinical data collection and management technology ‘Timaeus’ permits (Adaptive Trial Design, eSource, remote monitoring etc.)
To review Requests for Proposal information provided by your clients and ensure adequate information is both received and then delivered back to the client in the expected format and timeframe
Input into and ensure relevant marketing materials are available according to the strategic plans for each client
Attend and, where relevant, present at marketing and promotional events
Actively be involved in process and sponsor relationship initiatives to improve business effectiveness.

Essential Work Experience And Qualifications

2 to 3 years of experience working within CRO. Preferably experience in drug development and clinical data management or sales
Sales and/or account management experience
Experience of EDC is an advantage but not essential
Degree in life sciences, pharmacy, nursing or nursing qualification (e.g. RN) or equivalent relevant experience
Foreign language skills would be advantageous.

Attributes

Determination to close the deal and resilience to keep prospecting are imperative
A hard worker who is dynamic and self motivating
Be willing and able to travel as business needs dictate
Confident and able presenter
Competent IT knowledge and skills (Experience of eDC is an advantage but not essential)
Team player. Must push for results and take a tough line when necessary, yet appreciate and utilise the different personalities and team dynamics that exist within the various divisions
Very good organisational skills, plus an understanding of resource & budgeting
Very good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
Good negotiation and problem solving skills
Transparent approach, clear and precise

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[Full-time] Head of Marketing/Director of Marketing (Cmed CRS) at CMED

2010-07-01 13:42:22

Location: Anywhere
Description:

Job Description

Job Title: Head of Marketing/Director of Marketing (Cmed CRS) At interview Stage

Reports To: Chief Operations Officer

Department: Business Development, CRO Services

Core Responsibilities

The Head of Marketing/ Director of Marketing will manage all day-to-day marketing activities:

Develop and execute a marketing plan based on knowledge (incl market research) of the CRO market
Work closely with senior management, customers and team members to develop campaign concepts and marketing materials
Develop compelling collateral materials such as customer success stories, fact sheets, brochures, e-mail outreach and press releases. This will include the delivery of technical articles to support the sales team in US and Europe
Plan and execute successful events, including conferences, demonstrations, special corporate events, industry trade shows and Webcasts
Research and negotiate pricing and contracts for venues, catering, audiovisual, travel, accommodations, awards, giveaways, printing, event staging, keynote speakers and entertainment

Essential Work Experience And Qualifications

Experience marketing clinical research services
Experience of researching pharma/ biotech pipelinesExperience in creative or graphic design
Degree or equivalent in medical/ biology related subject
Experience marketing of CRO services to biotech, pharmaceutical or life sciences companies
Demonstrated experience managing multi-channel (i.e., traditional and digital) advertising,
Demonstration of excellent written and oral communication skills, including the ability to build presentations, prepare technical papers, journalists and other key opinion leaders
Willingness to travel approximately 15% (for tradeshows, marketing events, etc

Attributes

Client focus: Satisfaction and Solutions
Dependability: Competence and Quality
Trustworthy: Open and Honest
Innovative: Approaches and Technology
Winners: Win-Win

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[Full-time] Project Manager (Cmed Technology) at CMED

2010-06-16 15:52:28

Location: Anywhere
Description:

Job Description

Job Title: Project Manager (Cmed Technology)

Cmed is an innovative and forward-thinking eCRO uniquely combining full clinical research services with its own advanced award winning clinical data capture and management technology solution, Timaeus. Reporting directly to the Head of Project Management this role encompasses the responsibilities of both the delivery of Timaeus (and related technologies) on a “Software as a Service” (SaaS) basis, as well as those of commercial software development.

Core Responsibilities

To be the key client contact for assigned projects and ensure that all client issues are addressed and suitable resolution implemented in a timely manner

Organise the preparation, review, and finalisation of required project documentation

Collate and negotiate project timelines and communication plan with assigned clients, ensuring ongoing maintenance and communication to all stakeholders

Support inter-department communication and resolve conflict of resource/interest through the appropriate line managers

Manage the client contact, agreement and upgrade of Timaeus study versions ensuring appropriate weight is given to risk assessment, testing and acceptance criteria

Ensure contractual project obligations are communicated and understood by all team members

Support the collation of new Timaeus requirements arising from assigned projects, to include provision of suitable business cases, to the relevant internal development team

Provide guidance/mentoring for the management of Timaeus system validation processes for customer acceptance

With a professional and positive approach to your work, you will need excellent organisation and communication skills, plus a solid understanding of resource and budgeting. The ability to operate effectively in a global working environment, at all levels, is an essential requirement.

Essential Work Experience and Qualifications

At least 6 years experience in the clinical trials environment with a good understanding of the drug development process
Strong grasp and appreciation of GCP/GCLPComputer literate, experience of working with Microsoft Office (including Project)
Experience of customer relationship management
Ability to manage multiple deliverables in dynamic customer facing environment

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[Full-time] Trial Design Consultant (Cmed Technology) at CMED

2010-05-20 18:48:40

Location: Anywhere
Description:

Job Description

Job Title: Trial Design Consultant (Cmed Technology)

Reports To: TBC

Department: Project management group

Core Responsibilities

Configuration of Third Phase databases (screen design, visit definition and validation programming) to quality specifications and agreed delivery timeframes.

Principal Accountabilities

Creates screens, visit schedules according to annotated CRF and database specifications (for all types of database; Paper / eDC / Hybrid)
Programs and tests validation checks (in Python) according to Data Management Plan (DMP) specifications
Programs both generic and non-standard third party data loaders (in Python) according to study requirements (includes standard lab & ECG loaders, together with complex PD / PK and niche lab loaders)
Represent department, as appropriate, in meetings, discussions and activities pertaining to Timaeus database configuration for assigned trials
Provides input as appropriate into specifications of data structures and database applications to ensure adherence to the standards of the client or Cmed
Provides input as appropriate into specifications of validation checks to ensure adherence to Cmed standards
Maintains professional interfaces with internal and external customers in consultation with Cmed management
Adheres to Cmed and/or project/study standards and database specifications
Develop Cmed and/or sponsor standards to allow rapid accurate database configuration
Maintains an up-to-date knowledge of new developments/functionality specific to database configuration of Timaeus as new versions are developed
Contributes to departmental processes and procedures and takes part in/lead process initiatives as required by line manager
Contributes to new starter mentorship and training as required by line manager
Adheres to SOPs and WPs and ensures accurate and timely maintenance of documentation as required by such procedures
Ensures timesheets are accurate and updated regularly.

Essential Work Experience And Qualifications

Degree in life sciences, computer sciences, pharmacy, nursing or nursing qualification (e.g. RN) or equivalent relevant experience. A lower qualification may be accepted provided this is supplemented with relevant additional experience
Qualifications as for Database programmer I plus previous experience (database experience OR clinical operations experience or at least 6 months experience at Database Programmer I level)
Exposure to concepts of clinical database applications and platforms with a knowledge of eDM and eDC processes
Foreign language skills would be advantageous

Attributes

Good organisational skills, plus an understanding of resource & budgeting
Good interpersonal and communication skills and the ability to operate effectively in a global working environment
Work calmly under pressure and meet deadlines
Professional, positive and enthusiastic attitude
A good investigative and meticulous approach to all activities and tasks
Transparent approach, clear and precise
Team player
Contribute to improving the effectiveness of the organisation such as developing new processes, systems and client relations
Work effectively and efficiently with internal partners in Cmed

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[Full-time] Executive Management Administrator (Cmed CRS) at CMED

2010-04-23 09:00:09

Location: Anywhere
Description:

Job Description

Job Title: Executive Management Administrator (Cmed CRS) At interview Stage

Reports To: Chief Executive Officer

Department: Office Services

Core Responsibilities

To provide administrative and project support to members of the Executive Management Committee (EMC). Specific responsibility for assisting and co-ordinating projects for the Chief Executive Officer.

To provide a high quality, reliable and effective administrative service to the CEO and EMC members as required

To support in organizing work, schedules and projects with the rest of the organisation and internal/ external clients. Therefore this person must present a good image at all times

The organisation of the telephone conferences and the face-to-face meetings, including venue, catering, travel and accommodation

Preparation and distribution of minutes, collating and proactively following up to ensure their timely completion

Co-ordination of special project or initiatives, sourcing information, analyses and report preparation

Global interaction across Cmed offices and communication with senior levels of the organization. Maintaining confidential/sensitive information

Typing, photocopying, collating papers, preparing agendas/ minutes/ documents/ presentations/ materials for Executive group and external meetings, and distributing written work, sometimes within tight time schedules.

Nature and Scope

Chief Executive Officer (and other members of the Executive, as agreed)

Maintain calendars and schedule meetings to schedule available time to best advantage
Provide dedicated support to Chief Executive Officer as required to include, but not limited to, coordinating travel arrangements, production of expense claims, support key projects and initiatives as required
Co-ordination and production of Board information packs, with the Company Secretary
To assist in producing high quality reports and presentations on behalf of the CEO to present to the Board, EMC, internally and externally.

Essential Work Experience And Qualifications

The candidate should be qualified to Degree level
An appreciation and understanding of the medical and technical terminology appropriate to the business would be desirable as this would greatly facilitate the fast production of reports and other documentation
Minimum of 3 years of working within a corporate or professional business environment
Internet/Intranet skills and strong knowledge of PowerPoint, Word, Excel

Attributes

Must have excellent communication skills in order to effectively communicate (both verbally and in writing) with a wide range of people and at all levels (both internal and external). Work effectively and efficiently with internal partners in Cmed. Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones
Strong administrative and organizational skills with high attention to detail. Ability to quickly identify and prioritize issues, create solutions and meet deadlines
Professional, positive and enthusiastic attitude
Ability to achieve and maintain high customer care standards in all areas of work
Ability to multi-task and prioritize workflow with minimal supervision. Ability to work on own initiative and effectively as part of the team
A willingness to be flexible and adaptable in approach to work. Proactive and eager to learn new tasks and take on new responsibilities
Flexible and happy to help out with a variety of office tasks.

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